Executive Manager NDIS Services

About Us

ConnectGV is a leading not-for-profit organisation dedicated to providing exceptional disability services across the Goulburn Valley. As a registered NDIS provider, we deliver a range of essential supports, including residential housing, day programs, plan management, supported employment, and individualised support services. We are deeply committed to quality, inclusivity, and a zero-tolerance approach to abuse, neglect, and exploitation. Our goal is to continuously exceed the needs and goals of our participants while fostering a positive, respectful, and collaborative work environment.

About the Role

As the Executive Manager NDIS Services, you will be a key leader in ConnectGV's Senior Leadership Team, reporting directly to the Chief Executive Officer, it leads a range of areas including overseeing participant intake and engagement processes to ensure seamless onboarding and ongoing satisfaction, ensuring the accuracy and compliance with NDIS requirements for billing operations, leading the development, implementation and management of service agreements, ensuring they align to participants’ needs and organisational policies, and directly overseeing residential services, day programs, individualised supports and outreach programs to ensure high-quality, compliant services that meet standards and support participant-centered outcomes.  You will also lead and manage projects. Through your leadership, you will foster a collaborative and empowering environment, supporting your team to deliver exceptional, multi-disciplinary services that contribute positively to the lives of people with disabilities.

About You

To succeed in this role, you will bring a combination of strategic vision, hands-on leadership, and deep sector knowledge to ConnectGV.  You will have extensive experience in senior leadership roles within the disability, community, or health services sectors, coupled with a strong understanding of NDIS systems, compliance, and service delivery standards. You thrive in a collaborative environment, excel in managing complex priorities, and have a track record of implementing successful operational improvements and change initiatives.

Key Qualifications and Experience

The successful candidate will have tertiary qualifications in Disability, Health, or Community Services (or similar field), ideally coupled with a postgraduate qualification in business administration or similar.  You will have proven experience in a senior leadership role, preferably within disability, community services or health services, with a strong knowledge of NDIS practices, funding and quality standards.  Overall, you will have exceptional communication, interpersonal and problem-solving skills, along with strong business management, budgeting and strategic planning capabilities.  You will be a strong solutions-oriented, self-motivated, adaptable, and driven to lead teams through positive change and development individual, ready to make a difference.

Why Join ConnectGV?

This is an exciting opportunity to contribute to a well-regarded organisation committed to supporting individuals with disabilities. As part of our leadership team, you will play a vital role in shaping the future of disability services in the Goulburn Valley region. You will enjoy a challenging, rewarding work environment that values open communication, respect, and continuous improvement. 

If you are ready to make a meaningful impact, bring your leadership expertise to ConnectGV, and help drive positive change in the disability sector, we encourage you to apply today!  To apply, please follow the links below. Please address the key selection criteria detailed in the position description in your application letter and attach your CV.

Applications close 4pm Wednesday 30 October 2024.

To view the Position Description, please click here.

For more information, please contact Jacinta Russell (Chief Executive Officer) on 0400 099 562 or Brant Doyle (Executive Manager People, Quality & Safety) on 0411 385 521.

Please note - ConnectGV may choose to interview candidates prior to the application closing date.

ConnectGV is an equal opportunity employer, and we welcome applications from candidates of all backgrounds and experiences.