Service Leader - Disability Support

ConnectGV is a values-led, not-for-profit NDIS provider serving the Goulburn Valley region. We offer a range of services for individuals with disabilities, including residential options, day programs, plan management, supported employment, and outreach services. Our commitment to quality service provision is unwavering, and we continuously strive to meet the unique needs of each individual we support. Diversity and inclusion are at the heart of our workplace culture, and we expect our team members to uphold our values in their interactions with all stakeholders.

At ConnectGV, you will be part of a dynamic and supportive team dedicated to making a difference in the community. We offer opportunities for professional development, a positive work environment, and the chance to contribute to meaningful change. If you're ready to take the next step in your career and align with our values of respect, inclusion, collaboration, integrity & excellence, we want to hear from you!

The Role

ConnectGV are seeking a leader to play a pivotal role in overseeing one of our residential houses in Shepparton.

The role requires someone with a proactive approach to problem-solving, effective written and verbal communication skills, along with advocacy, negotiation, and strong interpersonal abilities. You will be responsible for recruiting and retaining staff, providing ongoing supervision, leadership, support, and development, and roster management, to provide strong resident support and care. The service leader will manage staff and participant feedback, and reporting.

As the service leader, you will be accountable for the timely preparation and completion of incident reports, including monthly analysis, and will be able to effectively resolve issues, manage conflict and foster the shared values and goals.

Qualifications & Experience:

• Proven experience leading teams
• A genuine passion for supporting individuals with disabilities and a commitment to making a positive difference in their lives
• Excellent interpersonal and communication skills, with the ability to build rapport and establish trusting relationships
• Flexibility to adapt to changing needs and situations
• Qualifications in Disability Support, Individual Support, or a related field (preferred but not essential)
• Valid driver's license 
• Satisfactory NDIS Worker Screening Check, Police Check and an employee Working with Children Check
• COVID-19 vaccination compliance
• NDIS ‘New Worker Orientation’ module (prior to appointment)

Next Steps:

For further information regarding the position, please contact Michelle on 03 58212466 or by email at careers@connectgv.com.au.

To review the position description, click here.

Please note - ConnectGV may choose to interview candidates prior to the application closing date.

ConnectGV is an equal opportunity employer, and we welcome applications from candidates of all backgrounds and experiences.